My brake line broke. They towed and fixed my car for a fair price within a day!
If you don't want to pay an arm and a leg at a huge, fancy dealership that will gouge you for money- contact these guys. Very reasonable prices and very talented technicians!
Truck broke down on I80 on the way back to Ohio. They could have taken advantage of me in many ways. Everything was completely fair from the cost of the repairs and even the tow charge. Thanks!
DO NOT USE THIS COMPANY. They are rude, incompetent, and untruthful. I was towed by this company on Tuesday. The driver could not figure out how to put my car into neutral to get my car on the tow truck. He proceeded to take my center console apart, then went under the hood of my car and broke my shifter. He did not put anything back together, dragged my car onto the tow truck and then proceeded to watch YouTube video's to figure out how to get it off the truck when at the dealership. Thankfully, the service technicians at the dealership were able to show him how to get my car down. But on inspection of the car I was informed that the pins on my shifter had been destroyed, by tow truck drivers actions. Called Roberts office and the manager/owner denied that the driver had anything to do with the problem. He refused to pay for repairs, and at one point wouldn't even get on the phone with me, just told his receptionist to tell me it wasn't their fault. Company is crooked. Will be calling the Better Business Bureau
When you first walk in, it's no secret...it doesn't exactly look like the shiniest shop in the world...however, I think about where my money is going. It's not going to pay for the dealership setting- which is what people normally are paying for, sorry to burst your bubbles...this shop is small, has a great family feel and truly takes care of their customers. I am new to the area, coming down from the Syracuse, NY area and am very relieved to have found a shop that I can trust down here.
Very positive experience. I had my truck inspected by two separate mechanics in the area (one of which was the dealership). Neither one could identify the problem and both had virtually given up trying to do so. Roberts Automotive diagnosed the problem and fixed it quickly. Very cost effective. I'm thrilled to have found an honest, reliable mechanic in my area.
These guys are simply awesome- I was stranded at the side of the road and within 20 minutes the flat bed was there to tow my car. The young man that hooked everything up was very knowledgeable and helpful to speak with. When we got to the shop, the guys got me right in knowing I was in a pinch and was on my way up to NY. I went in there thinking the worst- maybe my transmission went, maybe my engine was the problem,...so on and so fourth. The dollar signs were literally racking up in my brain. I thought I'd have to buy a new car for sure, which I didn't have the $ for! Well, the owner came out and said, "You can stop looking for new vehicles, we found the problem.." A loose battery cable! Let's just say I wanted to hug these guys...They could have easily said, "Yup, you need a new tranni and that will be $2,000" and I would never have known it. They were so upfront and honest. I paid like $70 for the diagnostic work. Which, I may add...if anyone has ever diagnosed a vehicle, $70 is incredibly reasonable for their time. The owner (Scott? I'm terrible with names...) said I was good to go and said he would never send me all the way to NY if he felt like I wasn't going to be safe. He even said IF something were to happen and I broke down again that he'd personally pick me up and tow me back free of charge.
Roberts Automotive Towing Services Center is a US Car Repair based in Bloomsburg, Pennsylvania. Roberts Automotive Towing Services Center is located at 1089 Lightstreet Rd, Bloomsburg, PA 17815, USA.
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