My appointment and the staff were great. However, it was all downhill from there. My lenses had some marks on them that were distracting. I had to go in to show them and the woman never ordered the new lenses she said she was ordering. I had to go in again to show someone else. They ordered new lenses, which I had to go back in to have installed in my frames. These lenses also have marks on them. I had to go in again to show them to another person, who used some sort of cleaner on my lenses. The marks are still there and a day later, I noticed that the cleaner stripped the shine off of whatever parts of my frame that it came into contact with. I contacted the central office on their website because I was tired of going in week after week and having to wait for the person in optical to be available to talk to for something that should have been right the first time. A manager from the central office called me two weeks ago to tell me that they would order new frames and lenses for me, which I haven't seen yet. She was also very short on the phone, as if I was causing an inconvenience because I wanted a perfect pair of glasses. Then I started getting texts and phone calls nearly everyday to take an "optional" survey. The calls don't go away unless you take this long, painful survey! Never again. Go somewhere else. Go anywhere else.
Been wearing glasses for almost 40 years...this is the best place I have ever been a client at. Pleasant, efficient staff, and a smart doc. Joint Commission accredited, if you know healthcare, you know what that means. Highly recommend this place.
Highly priced too even with insurance.
Never felt my prescription was right, went to a new eye doctor and confirmed it was way off
Eye Care Specialists is a US Doctor based in Bloomsburg, Pennsylvania. Eye Care Specialists is located at 1000 Market St Suite 5, Bloomsburg, PA 17815, USA.
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