Always able to help with any problems.
Online price discounts for galaxy 7 or 8 are very deceiving. Sales person was very fast talker but was able to explain better than what online advertisements did not tell you. Ultimately their online discounts were a come on. Boohoo on Verizon and their deceptive advertising!!!
Poorly trained staff. Took 5 tries to get a phone that worked in my home where there are only 4G data only Verizon towers!
I just recently bought a Galaxy S8 and tried exchanging its glass screen protector at this store with my receipt, and was very quickly dismissed. I was told that while it was covered under the lifetime warrantee, I would have to register the broken screen with Zagg, ship it to them, have it mailed back, then drive back to the Verizon store and have someone put it on for me... in the meantime, I can physically see the EXACT SAME PRODUCT on the wall near the register, which I would have to pay full price for. I was never informed about this upon purchasing the product (now I know why), and the screen literally popped off in my purse and broke within just days after purchase. I have been a manager in retail for years, and have never come across such awful service before. Throwing all of the responsibility onto the customer like this is downright lazy and makes zero sense, as I have never had to do this before for any previous purchases. It seems that this store in particular has that problem consistently, judging from the couple of times I've been there; Most of the college-age employees seem aloof and disinterested while only one or two people out of a full store are being helped, and the wait times are unforgivably long. I am very disappointed and am calling the corporate manager on the matter.
Friendly people, best service in the area... But in need of a better waiting area. Maybe a couple couches or a bed? :)
Verizon is a US Store based in Bloomsburg, Pennsylvania. Verizon is located at 56 Plaza Dr, Bloomsburg, PA 17815, USA.
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